Ray White APS – Website Redevelopment Case Study

Client Overview

Ray White is one of New Zealand’s largest and most trusted real estate networks, with a strong nationwide presence across residential, rural, and commercial property markets. Ray White APS operates within this network and relies heavily on its digital platform to support lead generation, agent visibility, and customer trust.

As user expectations and digital standards evolved, the existing website no longer reflected the strength and professionalism of the Ray White brand, creating friction in the online customer journey.

Challenges

Before redevelopment, Ray White APS faced several website performance and usability challenges:

  • Outdated design that did not align with modern user expectations
  • Slow site speed impacting user experience and engagement
  • Low interaction on high-value pages such as listings and agent profiles
  • Complex navigation that made information difficult to find
  • Limited flexibility for ongoing updates, integrations, and tracking

These issues affected both user engagement and the ability to accurately measure digital performance.

Our Approach

PPC Hero delivered a full website redevelopment focused on performance, usability, and scalability. The strategy was built around creating a clean, modern platform that supports both users and internal teams.

Key focus areas included:

  • Modern, brand-aligned design to strengthen trust and credibility
  • Improved site speed and technical performance
  • Mobile-first optimisation for a seamless experience across devices
  • Clear, intuitive navigation to improve user flow
  • Enhanced tracking and analytics integration for better ROI reporting

The redevelopment was designed to support long-term growth while remaining easy to manage and update.

Results & Impact

Following the website launch, Ray White APS experienced strong improvements across key performance areas:

  • Significantly improved mobile performance and page load speed
  • Higher engagement on property listings and agent profile pages
  • Clearer user journeys leading to better enquiry flow
  • Enhanced ability to track leads, engagement, and return on investment

The new website provided a digital experience that matched Ray White’s trusted offline reputation.

Business Impact

The redevelopment delivered meaningful business value:

  • Stronger online presence aligned with a premium real estate brand
  • Improved user confidence and interaction with key content
  • Better visibility into website performance and user behaviour
  • Scalable digital foundation to support future growth and integrations
Conclusion

This case study demonstrates how a strategic website redevelopment can enhance brand perception, user experience, and performance for a large real estate business. By focusing on speed, usability, and data visibility, PPC Hero helped Ray White APS build a future-ready digital platform that supports ongoing lead generation and business growth across New Zealand.

AREAS WE SERVICE: - Albany, Avondale, Balmoral, Beach Haven, Belmont, Birkenhead, Blockhouse Bay, Botany Downs, Browns Bay, Bucklands Beach, Clendon Park, Cockle Bay, Conifer Grove, Devonport, East Tamaki, Epsom, Flat Bush, Forrest Hill, Freemans Bay, Glen Eden, Glen Innes, Glenfield, Glendowie, Grafton, Green Bay, Greenhithe, Greenlane, Grey Lynn, Half Moon Bay, Henderson, Herne Bay, Hillcrest, Hillsborough, Hobsonville, Howick, Karaka, Kelston, Kingsland, Kohimarama, Lynfield, Mangere, Manly, Manukau, Massey, Meadowbank, Milford, Mission Bay, Morningside, Mount Albert, Mount Eden, Mount Roskill, Mount Wellington, New Lynn, Newmarket, Northcote, Onehunga, One Tree Hill, Orakei, Otahuhu, Otara, Pakuranga, Panmure, Papakura, Papatoetoe, Parnell, Penrose, Ponsonby, Point Chevalier, Pukekohe, Ranui, Red Beach, Remuera, Royal Oak, Sandringham, Shelly Park, St Heliers, St Johns, Sunnyhills, Takapuna, Takanini, Te Atatu Peninsula, Te Atatu South, Titirangi, Torbay, Totara Vale, Waiheke Island, Wairau Valley, West Harbour, Westmere, Wiri.
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